Users gain full access to the Adara Platform and withdraw funds only after KYC is completed.
To track status of your withdrawal request after Log in go to the Transactions page.
Here you can see the current status of your withdrawal request:
- Confirmation required — check your email and click on the link. Confirmation link lifetime is 30 minutes, if your confirmation link is expired you should click on Resend button next to its withdrawal request on Transactions page;
- Confirmed — your withdrawal request was successful;
- Pending — we’re processing your request right now;
- Declined — your withdrawal request was declined.